Yes — every single one of our rings is handcrafted by skilled artisans. We don’t cut corners, and we don’t mass-produce. From hand-setting stones to finishing details, quality craftsmanship is at the heart of everything we do.

Absolutely. All our diamonds are certified conflict-free and adhere to the Kimberley Process. Whether you choose lab-grown or natural, you can rest assured it was sourced responsibly.

Yes. Both our lab-grown and natural gemstones are ethically sourced. We partner with trusted suppliers who follow strict environmental and labor standards.

Yes — most of our diamonds are laser inscribed on the girdle with an identification number and/or logo. This includes stones certified by GIA, IGI, GCAL, and HRD. It's a discreet but secure way to identify your diamond.

We do not offer built-in insurance, but we highly recommend insuring your ring through a third-party jewelry insurance provider like Jewelers Mutual. It’s easy, affordable, and offers peace of mind.

Depending on your location and timeline, we ship using USPS, FedEx, or UPS. All packages are fully insured and tracked — and express shipping is always an option.

Yes. We ship in plain, unbranded packaging so your surprise stays a surprise. No logos, no flashy branding on the outside. We can also ship to your workplace or a FedEx hold location — just let us know in the order notes.

All our pieces are handcrafted on order — nothing is pre-made. Production takes around 2–3 weeks, and shipping typically takes 1–3 business days, depending on your location and carrier.

We’ll send you a video of the exact stone we’re using in your piece, along with a PDF copy of its IGI (or equivalent) certificate. The physical certificate will arrive with your ring.

Yes, you can! Just let us know when placing your order or email us right after. GIA certification carries an additional charge, but we're happy to arrange it for you.

Absolutely. Just select SHOP PAY at checkout to split your payments into 3, 6, or 12 monthly installments. Click here to learn more

Everything. Every detail, every stone, every gram of gold — it’s all included. The only thing not included is tax, which is calculated at checkout based on your location.

Most Customized™ designs take 5–6 weeks to complete. For simpler requests, we may be able to finish in 4–5 weeks. We never rush — every detail matters as much to us as it does to you.

Great question. The 10% deposit does two things:

1. It secures your stone (we temporarily remove it from inventory for your project).
2. It activates our design process — our in-house team will create a 1:1 CAD model based on your vision.

A CAD model is a digital 3D rendering of your ring. It allows you to preview your exact design before we ever cast it in metal. Please see the image attached below for a sample CAD rendering.

Yes — we offer complimentary engraving on most pieces. You can add initials, a date, or a short message. Just include your engraving request at checkout or email us afterward.

Yes — we offer complimentary engraving on most pieces. You can add initials, a date, or a short message. Just include your engraving request at checkout or email us afterward.

That’s totally okay — we’ll work with you to revise the CAD model until it’s perfect. We don’t move to casting until you give the green light.

Yes, we ship worldwide. All international orders are insured and trackable. Duties and taxes may apply depending on your country’s import regulations.

In most cases, yes. Email us the specs (size, shape, and certification if available) and we’ll let you know what’s possible. We love working with heirloom and sentimental stones.

We offer 10K, 14K, and 18K gold (white, yellow, rose), platinum, black gold, and sterling silver. Some pieces can also include inlays like emerald, ruby, or enamel — just ask.

We offer a stone warranty — if a stone falls out, we’ll send you a replacement free of charge. You’ll just need to have it set locally. (This warranty does not cover the labor of resetting.)